Welcome

We invite you to explore our multi-purpose industry website.

It is intended to assist members of the home appliance and consumer electronic industry, as well as their customers, to get the best out of this exciting and rapidly evolving field.

With dramatic changes regularly occurring, in both the technology and the sources of the range of products available, we hope you will find this site of assistance.

Please click on the subject you require at top or on the left.

Should you experience any difficulty in using this website, please feel free to contact us on (09) 573 5342 or use our contact form.

New to the site: APEX Conference and Awards registration form and programme as well as the nominations forms.

Coming to this site soon:

  • An explanation of the Consumer Guarantees Act and the associated rights and responsibilities
  • Guides and Tips for looking after your home appliances
  • Guides and Tips for looking after your consumer electronic products

Profile

The Electro-Technology Association was formed in 1998 by amalgamating two long standing and respected groups, the Electronic Appliance Guild and the Electronic Technology Services Association into the Appliance and Electronic Industry Association.  The new association provides a powerful voice representing retailers, service dealers and suppliers, in each of the home appliance, consumer electronics and portable appliance sectors of the industry.

It also provides a valuable interface between our customers and the industry, if a need arises for independent assistance of any kind.

The Association is managed by a central office, under the direction of a Board of Directors, who are elected annually from within the membership. The Board comprises representatives from retail, service and supply sectors of the industry.

The main aim of the Association is to provide integrated, unbiased representation and support to the industry at every level - from lobbying Government and its statutory bodies, to simply supporting its members in the efficient and professional operation of their businesses.

The latter includes the monitoring of global trends, the arranging of appropriate training via the Industry Training Organisation, the dissemination of strategic information and the provision of member concessions of various kinds, designed to reduce operating costs and improve efficiency.

Members use their membership as a means of enhancing professionalism in their own businesses and fulfilling a role they generally have neither the time nor expertise to undertake as effectively in isolation.

The Association is available to help, and members and consumers alike, are invited to contact us by phone, fax or e-mail.

Our Mission

TO PROMOTE MUTUAL UNDERSTANDING, STABILITY, EQUITY AND SUPPORT FOR THE HOME APPLIANCE AND CONSUMER ELECTRONIC INDUSTRY, THROUGH SPECIALIST REPRESENTATION OF THE RETAIL, SERVICE AND SUPPLY NETWORKS

Our objectives are to fulfil our member needs by:

  1. Providing a credible and impartial collective industry voice to Government and consumers

  2. Providing support through information, advice and business services.

  3. Providing networking opportunities between the retail, service and supply sectors.

  4. Co-ordinating education and training needs throughout the industry.

  5. Promoting excellence throughout the industry.